What you’ll need 

• 7+ years experience in customer data analysis, preferably in travel/hospitality or e-commerce
• Strong expertise in using data platforms for customer analytics (Treasure Data CDP or similar, Adobe Analytics, PowerBI)
• Experience with loyalty program analytics and member behavior analysis

• Advanced SQL skills and experience working with large customer databases. Python is a plus
• Experience in experimentation analysis (i.e A/B testing), specially in the context of personalization
• Experience in translating business requirements into data specifications
• Proven track record of delivering actionable insights from customer data analysis
• Experience working with data scientists and understanding basic modeling concepts
• A background in building and maintaining automated reporting solutions 

What you’ll bring 

• Solid project management skills with the ability to manage multiple priorities
• Excellent stakeholder management skills and ability to communicate complex analyses to business leaders
• Strong understanding of customer journey analytics and multi-channel customer behavior 

We want to unfold the world to our customers. Eurowings Digitals mission is to deliver the most convenient and affordable end2end travel experience by connecting the physical and digital world. While our customers enjoy their journey, we take charge of a carefree travel experience. Not only offering quality flights for affordable prices, but being a travel companion all along the way. From their first inspiration to their favorite travel memories. Therefore we launched a whole new company which puts their customer into their total focus. Together we are going to discover, develop and test new products along the whole customer journey, on- and offline. In agile and diverse teams we will revolutionize the way of travelling.