As the Line Maintenance Product Support Engineer (PSE) you are at the forefront of aviation innovation! In this dynamic role, youll become the vital link between our customers and Field Service Engineers (FSEs) across the globe, diving into the heart of on-wing challenges. With the power of CEOD & fault reports at your fingertips, youll master the art of diagnosing engine trends and symptoms, steering our customers through complex troubleshooting landscapes to keep their engines—and their aircraft—flying. This role combines the best of two worlds: Engine Controls and Hardware working directly with the Electronic Engine Control (EEC) and the Engine Pressure Sub system (PSS) under the hardware standpoint.Your flight path extends far beyond the traditional route. Working in tandem with Engine Systems Design and Integration, Design Engineering, and Leading Indicators, youre the visionary anticipating field challenges before they arise, solving puzzles with precision and foresight. Your hardware ownership and global aviation responsibilities demand your expertise around the clock, ready to support operators 24/7. As a Product Support Engineer, youre not only ensuring the smooth operation of some of the most advanced engines in the air; youre shaping the future of GE Aerospace & CFM, one troubleshooting recommendation at a time. Are you ready to take flight?Job Description
Roles and Responsibilities
The Line Maintenance Product Support Engineer must:
Review and provide recommendations for engine troubleshooting and line maintenance cases at System level.
Review/interpret flight data (CEOD, snapshots, etc.) for significant and field events.
Support significant events Investigations, work with module owners, hardware owners, suppliers, airframer and customers.
Present and support technical and program reviews.
Close relationship with LRU vendor to track and solve in service issues of EEC & PSS hardware scorecard.
Execute with guidance the analysis/evaluation of assigned projects that meet business standards, practices and procedures and the product/program requirements.
Develop with guidance field action plans to anticipate and fix field problems.
Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with industry and government regulations, engineering policies and procedures
Required Qualifications
Edison Graduated
General engine data analytics (queries) knowledge to generate trends of engine behavior.
Engine controls systems knowledge.
Faults reporting logic knowledge.
Experience on Engine Systems troubleshooting.
Demonstrated business technical written and oral communication skills in English.
Ability to communicate with leadership
Demonstrated leadership skills and the ability to influence others due to work directly with LRU vendors.
Fundamental understanding of the technology and tools relevant to the function.
Desired Characteristics
Additional Job Description
Additional Information
Compensation Grade
PB1
Relocation Assistance Provided: No
