Overview

Directly responsible for Planning, coordinating, and directing quality control program designed to ensure continuous high-quality work and materials consistent with established FAA standards by performing the following duties personally or through subordinate supervisors.

Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees. Similarly, Menzies’ employees have an obligation to assist in maintaining a safe work environment via the following principles:

• Ensure that they work safely in accordance with company policy and procedures.
• Report safety incidents, risks or safety concerns using the Safety Management System (SMS) reporting system.
• Recognize opportunities to contribute to the continuous improvement of safety and its management.
• Stay current with information and knowledge relevant to performing their duties safely.

Main accountabilities include

• Develops and analyses statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.
• Based on FAA standards, formulates and maintains quality control objectives and coordinates objectives with the General Manager.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and work.
• Perform’s Airline Audits with all Airlines at IAD.
• Adheres to the ATA 103 and the AFQCM.
• Ensures all aircraft fueling equipment meets the FAA and Menzies Standards.
• Plans promote and organize training activities related to product quality and reliability.
• Investigate customer complaints regarding quality.
• Perform other duties that may be assigned.

Safety, Security and Compliance
All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager/supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelors degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, FAA documentation, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess/maintain a valid driver’s license and other FAA/Airport required identification/seals or authorizations.
• Can continually lift move/push 70lbs.
• Must pass pre-employment drug test.
• Can meet the Station’s attendance standards.
• Can continually lift move/push 70lbs.
• Must pass pre-employment drug test.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands
to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop,
kneel, crouch, or crawl; and talk or hear.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.