Date Posted:2025-07-22Country:United States of AmericaLocation:PW208: Connecticut Remote Remote Location , Remote City, CT, 06035 USAPosition Role Type:RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access i
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SBQ Investigation Manager (Remote)
Job Description:

Date Posted:

2025-07-22

Country:

United States of America

Location:

PW208: Connecticut Remote Remote Location , Remote City, CT, 06035 USA

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Central SQA Quality Clinic is a challenging, fast paced, high visibility environment. The ideal candidate is one that is an independent self-starter, is adaptable, has high energy, is well organized, can handle multiple issues at once, works well with others, and can lead by influence.

What You Will Do:

  • Coordinate the Escape Management Process: including population bounding, leading/coaching investigation teams to identify robust root cause, and follow up of corrective action implementation.
  • Facilitation and coaching of cross functional Problem Resolution Team (PRTs) for escapes.
  • Foster and maintain cooperative relationship with Quality Engineer, Procurement, Program Quality, Product Recall, Customer Support, DCMA, and leverage clinic to clinic interaction across PW enterprise.
  • Manage Customer return process.
  • Improve RCCA proficiency throughout assigned organization.
  • Drive personal improvement in RCCA competency.
  • Maintain Quality Clinic and/or individual certifications.
  • Support the maintenance of all Clinic Metrics.
  • Maintain CORE discipline and certification.

Qualifications You Must Have: 

  • Bachelor’s degree in technical field required (e.g., Engineering, Manufacturing, Quality) or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
  • Familiarity with the 8D investigation process is required.
  • 5+ years of experience in Quality, Manufacturing and/or Engineering with a minimum of 3 years in the aerospace industry.

Qualifications We Prefer:

  • Knowledge of CORE/Root Cause tools and proficiency in driving robust, systemic RCCA.
  • Excellent project management and presentation skills.
  • High energy, dynamic individual who strives for continuous improvement.
  • Demonstrated ability to work effectively with leadership and associates at all levels through the organization and external customers.
  • Ability to lead others, develop and execute action plans, influence decisions, and drive change.
  • Results-focused work ethic to resolve issues in a timely manner.
  • Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred.
  • Working proficiency in SAP is preferred.
  • Knowledge of non-conforming material management processes.
  • Demonstrated strategic written and verbal communication skills.
  • Demonstrated proficiency in MS PowerPoint, Excel, OneNote, MS Word.
  • A strong desire to succeed and pursue continued growth and developmental opportunities.
  • Results focused work ethic to resolve issues in a timely manner.

This position allows for development / increased proficiency in the following competencies:

Communication skills

Strategic Leadership

Adaptability

Analytical Thinking

Customer Focus

Teamwork 

Learn More & Apply Now:

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Remote: Employees who are working in Remote roles will work primarily offsite (from home).

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Company Details
Pratt & Whitney
113 Wells Street
North Berwick, Maine 03906 USA
pw.utc.com
691 Open Jobs Available
Today, Pratt & Whitney develops game-changing technologies for the future, such as the PurePower® PW1000G engine, with patented Geared Turbofan engine technology. The company's worldwide large commercial engine maintenance, repair and overhaul networ...

Benefits:
TBD
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Hartford, Connecticut, United States
Type
Permanent
Company Details
Pratt & Whitney
113 Wells Street
North Berwick, Maine 03906 USA
pw.utc.com
691 Open Jobs Available
Today, Pratt & Whitney develops game-changing technologies for the future, such as the PurePower® PW1000G engine, with patented Geared Turbofan engine technology. The company's worldwide large commercial engine maintenance, repair and overhaul networ...

Benefits:
TBD

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