Tasks You are responsible for the handling and station processes at the airports and therefore have a major influence on our customer satisfaction, punctuality and stable operations. You are a manager, coach and mentor and develop your team both professionally and personallySer
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Head of Station Operations (all genders)
Job Description:

Tasks

You are responsible for the handling and station processes at the airports and therefore have a major influence on our customer satisfaction, punctuality and stable operations.

  • You are a manager, coach and mentor and develop your team both professionally and personally
  • Service-oriented and safe passenger handling with the aim of high customer satisfaction is a matter of course for you
  • You ensure safe and punctual aircraft handling in compliance with official regulations
  • Safety is the basis for you - you ensure that our ground processes meet the highest safety requirements
  • You are responsible for the Ops and handling processes, are innovative and ensure that our handling processes are constantly developed further
  • You check the quality of our service partners handling services, ensure compliance with processes and rectify any weaknesses

Benefits

Financial consulting / social counseling, Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, bike leasing, Discounts / shopping, Flexible working hours, Promotion of women

Requirements

  • You have successfully completed a university/masters degree in the field of economics, tourism
  • You have many years of relevant professional experience in the aviation industry and in the ground operations area of an airline in your hand luggage
  • You have already familiarized yourself with various areas of airline operations
  • Digitalization is a constant companion for you and you have a very good understanding of the IT processes of an airline, especially with regard to passenger and aircraft handling
  • Thanks to your leadership experience, you know how to motivate your team even in stressful times
  • Internationality is a matter of course for you - you communicate business fluently in both German and English

Company

About Eurowings Aviation GmbH

Eurowings is the value airline of the Lufthansa Group and thus part of Europes largest airline group. With its clear positioning as Europes value carrier for leisure and business travellers, Eurowings clearly distinguishes itself from the ultra-low-cost carrier segment, allowing its customers to fly affordably and flexibly with numerous booking options and extras as well as customer-friendly services. With its value concept, the German airline is responding to the core needs of todays air travellers: even greater flexibility, comfort and sustainability. Eurowings offers direct flights to around 150 destinations within Europe. With 13 international bases – including Mallorca as Europes number one vacation island – the Lufthansa subsidiary is one of the largest leisure airlines in Europe. It currently has a fleet of around 100 aircraft and employs almost 5,000 people.

www.eurowings.com
Company Details
Lufthansa
Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage
487 Open Jobs Available
Lufthansa Global Business Service
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Job Info
Location
Cologne, Nordrhein-Westfalen, Germany
Type
Permanent
Company Details
Lufthansa
Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage
487 Open Jobs Available
Lufthansa Global Business Service

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