ABOUT THE COMPANY:

Northern Air Maintenance Services (NAMS) is an FAA certified 14 CFR Part 145 Repair Station headquartered in Anchorage, Alaska. We are the sole maintenance provider for ConocoPhillips fleet of three DHC-8-400 (Q400) aircraft. In addition to maintenance services, NAMS handles ground operations, inventory control, and passenger screening for all flights between Anchorage, Kuparuk and Alpine. With over 70 dedicated employees, we also provide contract maintenance for two DHC-6-300/400 Twin Otters and one CASA 212-300 aircraft based in Alpine, AK.

BENEFITS

• Comprehensive insurance programs including medical, dental, vision
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program.
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days and federal holidays
• Reimbursement benefits for fitness, transportation and tuition up to $5,250 annually
• Employee discounts with major retailers.

SALARY

• The starting pay for this role begins at $26.32 with experience.

POSITION SUMMARY:

Participate in overall delivery of responsive, quality Human Resources services to company employees and managers. Also assists and coordinates all administrative duties within NAMS by working independently with all departments and the customer.

DUTIES:

• Answer phones and direct callers to the appropriate department employee.
• Assist hiring managers by scheduling interviews and processing new employees onboarding as needed.
• Prepare hard copy and electronic information packets for New Hire Orientation
• Company liaison representative with Ted Stevens Anchorage Airport Badging office, responsible for all visitor and SIDA badging processes and audits
• Completes expense reports for self and for managers as needed

• Administer Employee Recognition Program, including coordination of employee recognition events.
• Assist with event planning, including coordination with vendors and venues, creating and sending invitations, preparing gifts or other materials, etc.
• Creates and edits in-house posters, newsletters, organization charts, technical drawings, forms, and SharePoint lists and power forms.
• Coordinates in state and out of state travel needs for all departments
• Distribute compliance materials throughout company buildings on and off airport property.
• Assist employees with routine questions such as how to find information in HRIS self-service portal
• Assist DER with administration of Drug and Alcohol policy.
• Correspond with employees with benefit cutoff date.
• Maintains company conference room calendars
• Notary duties for NAMS and backup for sister companies
• Serves as liaison with technical support staff, facility maintenance and contractors for office equipment and building maintenance
• Oversee building tasks such as managing broken printers, computers, breakrooms, and addressing any damage to the facility
• Corporate and personal information confidentiality is required.
• Assist with creation of and editing of technical publications as needed
• Assist the training manager with scanning of documentation as needed
• Assist HR Department in identifying efficiencies and finding ways to leverage technology to improve processes.
• Assumes additional responsibilities and authorities as assigned by the NAMS VP/GM

POSITION QUALIFICATION AND REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have at least 18-months clerical experience performing duties of similar scope and complexity. Prefer human resources experience or related education.
• Demonstrate at least intermediate ability with Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint. Strongly prefer advanced skills with MS Office.
• Must be able to manage tasks in a remote work environment using tools such as Microsoft Teams, phone, e-mail, etc.
• Must demonstrate ability to handle sensitive information and maintain confidentiality.
• Demonstrated track record of successfully completing tasks with minimal supervision.
• Must have excellent customer service skills and interact successfully with internal and external stakeholders.
• Need a high level of organizational skills and demonstrated track record of working well under pressure.
• Position requires professional demeanor with strong interpersonal skills.
• Regular attendance at a 5 day a week job is required.
• Must be able to pass pre-employment drug screening, background check and security threat assessment.
• Need valid drivers license and good driving record.
• Experience with UKG, Adobe products, and WebManuals preferred.

LANGUAGE SKILLS

• Ability to write business correspondence.
• Ability to communicate effectively and respond verbally and in writing to management, peers, and external stakeholders.

COMMUNICATION SKILL

• Position has a high level of contact with staff and management throughout the organization.

STRESS ON THE JOB

• Positions at this level will encounter varying degrees of stress throughout the month, including some periods of high stress.

WORK ENVIRONMENT

• Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.

PHYSICAL EFFORT

• Most work requires normal physical effort.
• While performing the duties of this job, the employee is regularly required to sit and talk, see, or hear.
• Manual dexterity is required for word processing, compiling reports or input for manuals, working with numeric data composing memoranda or other similar tasks.

DISCLOSURE:

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

EQUAL OPPORTUNITY STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or status as a protected veteran. If you are a person with a disability needing assistance with the application process, please email RecruitingTeamnac.aero.

LINK:

Northern Air Maintenance Services (NAMS) is part of Saltchuk which is a family of diversified transportation and distribution companies with a vision to serve our customers by being the best in North America. We value safety, reliability, and commitment to our organization -- in a work environment where anyone would be proud for their children to work. To learn more about either NAS or Saltchuk, please visit www.nac.aero or www.saltchuk.com.