Teamlead Operations Department (m/f/d)

Job Description:

Tasks

We continue to grow and are looking for a new member to strengthen our Operations Team. We are hiring a Teamlead Operations (m/f/d) for our headquarters at Frankfurt international airport in Frankfurt am Main.

Operations Strategy & Execution: Develop & implement a scalable, data-driven roadmap aligned with growth goals and customer needs.
Process Optimization: Design & execute workflows to enhance productivity, quality & cost efficiency.
Team Leadership & Scaling: Build, mentor & grow a high-performing international operations team in logistics, warehousing & customer service.
Vendor Management: Maintain strong supplier relationships, ensuring SLAs, KPIs & operational excellence.
Operational Excellence: Optimize KPIs to boost efficiency, customer experience & on-time delivery.
Continuous Improvement: Apply Lean, Six Sigma & automation to streamline operations & reduce costs.
Compliance & Safety: Ensure top standards in workplace safety, customs & supply chain compliance.

Benefits

Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, bike leasing, Discounts / shopping, Hybrid working possible, Mentoring, Free snacks / drinks, 27 days of annual vacation

Requirements

Bachelor’s or Master’s degree in logistics, supply chain, or a related field (or equivalent vocational training).
8+ years of experience in aviation, air cargo, or logistics, with a proven track record in leadership roles.
Expertise in process optimization, operational scaling, and cost reduction - Six Sigma certification is a strong plus!
High ownership mentality with the ability to operate autonomously, solve problems proactively, and drive results in an ambiguous, fast-paced environment.
Strong analytical skills with proficiency in Excel, data modeling, and statistical tools.
Experience with eCommerce platforms and logistics software; quick to adapt to new technologies.
Fluent in German (C1) and English (C1).

Company

About heyworld GmbH

heyworld GmbH is a young and innovative logistics company that overcomes boundaries in global e-commerce with its shipping solutions. As a digital start-up in the global Lufthansa Cargo Group, we ensure optimal transit and turnaround times for our customers shipments. Together with our partners, we can transport parcels to over 300 destinations worldwide every day. We connect airfreight with the last mile and solve logistical challenges in an uncomplicated and reliable way.

https://heyworld.com

Job Ident #: 120381

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Krakow, Malopolskie Poland, International, Poland

Type

Permanent

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service